Redefine your Retail Experience with Walkwel!
People love to shop. Be it festivals, birthdays, anniversaries, farewell, special events, etc. there is always an occasion to go to the nearby mall and indulge in retail therapy. Hence retailers are always looking to increase their footfall, while planning on customers and associated campaigns. This does come with its share of challenges.
Innovation and Growth are the top two challenges being faced by Retail Sector. In such scenarios, Walkwel is helping retailers tap their potential. Keeping the Volatile market conditions and dwindling economy in mind, it is indeed a challenging task to find out the right outlet and to deliver products targeted for certain audiences. Particularly while dealing with the new age customers, retailers should be aware of the present generation being a technology freak are almost always seen with smart gadgets. For such customers the experience extends across a credit card swipe, they can engage in a multi-channel communication through different Social Media networks. Feedbacks and years of stored costumer data should also be leveraged for analyzing the consumer based loyalty patterns and to develop relations with the consumers to understand what they really need.
However, a retailer using old, legacy systems can miss out on the latest trends in the Retail sector. Their employees at the counter miss out on modern trends in user experience, their customers are at risk of not making use of self-checkout options, there is lack of mobility for the executive team and getting insights can take really long time.
Here at Walkwel we focus on the new market trends and rethink the retail to give you a whole new experience. We mainly focus on the customer purchasing patterns, social media insights, Big Data Business Intelligence, Application Development & Maintenance and Legacy Modernization Solutions.